Transparency

In this section allows to consult different information documents expected by Bank Transparency Regulations and other regulations interesting Customer Base and Bank, available on-line and paper support or other durable support at Bank branches.

Pre-contractual disclosure on remote services

Statement that service is performed online, explanation and risk acceptance declaration, specification of client rights

Information to actual depositors

Information on deposit guarantees and on the operation of the interbank garantee fund

Consumer Customers

Information sheet and FID on wallet services, current account services and related payment tools (costs, limits and risk of service provided) for consumer costumers

Minors consumer customers

Information sheet and FID on wallet services, current account services and related payment tools (costs, limits and risk of service provided) for minors consumer costumers

Business Customers

Information sheet on wallet services, current account services and related payment tools (costs, limits and risks of service provided) for business costumers (not legal persons)

Investment Services – Managed Savings

Pre-contractual information for the provision of the portfolio management service

Corporate Customers – Legal Persons

Pre-contractual documents and general terms of wallet contract and company current account

FATCA e CRS Policy

Self-certification of FATCA and CRS legislation: Terms and Definition

Guide to the use of the Financial Arbitration Portal

System operation of the ABF and its limitations, customer claims and contact list and forms necessary for the use of ABF

The Bank Account in simple words

Bank of Italy Guide on the functioning of bank accounts, their types and costs and client rights

Contracted Prepaid Card

Information sheet on Contracted Prepaid Card

Non Contracted Prepaid Card

Information sheet on Non Contracted Prepaid Card